Welcome, Guest. Please Login or Register
YaBB - Yet another Bulletin Board
  Welcome to The Uncorked Cellar user forum.
  HomeHelpSearchLoginRegister  
 
1  Support Questions / Questions and Answers about The Uncorked Cellar / Re: Report functionality in latest update
 on: 03/12/14 at 22:43:42 
Started by UKuser | Post by Uncork Support  
This will be due to a problem with your tag template

On the Tag Layout popup, press "Default Tag"

You will unfortunately need to repeat any customization you have mad to the standard layout or field list

2  Support Questions / Questions and Answers about The Uncorked Cellar / Re: Report functionality in latest update
 on: 03/12/14 at 18:02:43 
Started by UKuser | Post by UKuser  
Saving as a pdf had the same result.

3  Support Questions / Questions and Answers about The Uncorked Cellar / Re: Report functionality in latest update
 on: 03/12/14 at 17:49:06 
Started by UKuser | Post by UKuser  
Check for update indicated that I had the latest so I downloaded off the site. The new build shows 201403110 and does now sort the database correctly but hangs on printing.

Can you help?

4  Support Questions / Questions and Answers about The Uncorked Cellar / Re: Report functionality in latest update
 on: 03/05/14 at 07:54:29 
Started by UKuser | Post by Uncork Support  
Thank you for alerting us to the problem

It has been corrected in build 201403050

You can get this from www.uncork.biz/download.htm or via Help, Check for updated version


5  Support Questions / Questions and Answers about The Uncorked Cellar / Report functionality in latest update
 on: 03/04/14 at 19:31:47 
Started by UKuser | Post by UKuser  
Hi, I just updated to version 201403030 but all of the reports have been lost and the creation of reports no longer allows you to reorder fields or resize them. The reordering can be achieved by deleting and adding again but the resize I cannot work around. Can you help?

Thanks
Julie

6  Support Questions / Suggestions / Re: Commercial Cellar Templates
 on: 02/26/14 at 20:02:23 
Started by wine46luvr | Post by Uncork Support  
Good idea, I have added this to our suggestion list

7  Support Questions / Suggestions / Commercial Cellar Templates
 on: 02/26/14 at 11:39:19 
Started by wine46luvr | Post by wine46luvr  
Have you ever considered providing templates for the more common cellars on the market. For example, I have a Eurocave and it would be great to just click on a basic model and begin loading wine. Just a thought.

8  Support Questions / Suggestions / Re: Laptop/cellphone camera support as barcode reader
 on: 02/24/14 at 23:05:14 
Started by Lou | Post by Uncork Support  
Unfortunately you are unable to use your cell phone camera as a barcode scanner

If your app inserts barcode into the keyboard stream the same as a standard scanner does you MAY find it is suitable, but you would need to contact the supplier of that app for instructions on how to do this

You can purchase one of the standard barcode readers we support from http://www.uncork.biz/order_scanner.htm - and a scanner is included in the Gold and Platinum packages which you can purchase from http://www.uncork.biz/order.htm


9  Support Questions / Suggestions / Laptop/cellphone camera support as barcode reader
 on: 02/24/14 at 16:26:13 
Started by Lou | Post by Lou  
I have an App on my laptop that reads all the bar-codes on my wine. Is there support in The Uncorked Cellar for using computer or cellphone cameras as bar-code readers for loading the wines into your cellar?

10  Support Questions / Questions and Answers about The Uncorked Cellar / Re: wine values
 on: 01/13/14 at 21:25:32 
Started by ajt | Post by Uncork Support  
Having a quick look at your web cellar, the problem may be that many of your wines list USA as the country of origin, but are actually French
There are also many mis-spellings in your winery names - for example "Chffdteau Certan de May"

This suggests you have been adding wines manually (the very hard way) instead of loading the appropriate country then finding the wine by typing a few letters of the wine name (and clicking on it) on the Add-Wine page

Although the video shows a previous version which does not have the new search page, the video at http://www.uncork.biz/video_getting_started.htm will show you the basic steps to easily find a wine and add to your cellar.
You can also see the steps in the help under Help, How do I, Add Wines"

To correct the problem, select the French wines in your cellar , then change the country from USA to France and press UPDATE
Unfortunately this has to be done one at a time

As it is a Web cellar, our server will the perform the (tedious) task over the next day or so of matching these wines and updating the values for you from the Global Wine Stocks database.
If you still find they are not matched, use the menu command "Tools, Options, Value Calculations" then tick the box marked "Resync GWS database" and press the "Start Now" button

Once the re-sync has been started you can close The Uncorked Cellar, leaving most of the work to the web server
If you also have a local cellar you will need to wait while your PC does the time consuming re-sync