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05/20/13 at 05:44:17

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Support Questions / Questions and Answers about The Uncorked Cellar / Re: Apps
on: 04/24/13 at 11:51:10

Started by www.vintagewinegifts.co.uk | Post by UncorkSupport

We have now released our mobile Web App - which is available for current subscribers to view/modify their cellar - or find wine information from our database via the mobile device such as iPad or iPhone

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Linking wines to GWS
on: 04/22/13 at 21:47:48

Started by UKuser | Post by UncorkSupport

I have triggered this to be resent to you

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Linking wines to GWS
on: 04/22/13 at 15:37:30

Started by UKuser | Post by LisaA

GWS hasn't sent me my password, can you help me?

Support Questions / Suggestions / Re: Suggestion
on: 03/19/13 at 20:26:07

Started by Champoodle | Post by UncorkSupport

A blank vintage field is intended to convey that the wine is non vintage

We have however added this to our suggestion list

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Plot Question
on: 02/17/13 at 01:37:28

Started by mikef | Post by Uncork Support

Unfortunately no, but I have added it to our suggestion list

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Records Lost from data base
on: 02/01/13 at 10:20:36

Started by Roberto | Post by Uncork Support

The records had never been entered from the spreadsheet previously used to track the wines - easy to miss a complete category when manually adding a complete collection

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Records Lost from data base
on: 02/01/13 at 10:16:14

Started by Roberto | Post by terencejimmy

Did you get the records back ?

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Records Lost from data base
on: 01/30/13 at 15:28:28

Started by Roberto | Post by Uncork Support

Resolved via email - the wines in question had not been added to the cellar

Support Questions / Questions and Answers about The Uncorked Cellar / Re: Records Lost from data base
on: 01/28/13 at 22:56:47

Started by Roberto | Post by Uncork Support

Please send a backup CSV of your current cellar, plus past backup CSV's from a couple of weeks ago, plus (if you have it) one from late December 2012 to support@uncork.biz so we can try to determine what happened.

In the email, please indicate the name of at least one wine that is no longer there, but should be

Support Questions / Questions and Answers about The Uncorked Cellar / Records Lost from data base
on: 01/28/13 at 22:43:50

Started by Roberto | Post by Roberto

For some reason I have lost about 120 records from my data file along with the two rack layouts (grids) that I created for these records. The rack names are there but the records are missing. All of my other data (racks) and records appear to be fine. Any thoughts as to how this may happen and how I might recover the lost data without having to type the data in again? Cry

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